My husband and I were beginning to get really confused with all the information about heating and cooling products for our new home. We were second guessing every decision being made. Chad Sperry of Northern Climate Mechanical was recommended as someone to talk to. He was exactly what we needed! His knowledge, low pressure approach and keeping the client's needs in mind by making us do a want / wish list assisted us in making an informed decision. He said " my clients have to be happy with their choices, they are the ones living in their homes." We were thoroughly impressed with this young man and his attitude. One other comment, his diplomacy in referring to other businesses was of mutual respect; a trait that we found to be most admirable.